FAQ
Common questions about our services, pricing, and booking.
What cleaning services do you offer?
We handle four categories: commercial (offices & retail), residential (homes & apartments), institutional (schools, churches, hospitals, and government offices), and specialized cleaning (deep cleans, post-construction, post-event, carpet cleaning, and washroom sanitation). See our Services page for the full breakdown.
Which areas do you serve?
We're based in Kigali (Kicukiro, Niboye) and serve clients across the city.
How do I get a quote?
Fill out the form on our Contact page with a few details about the space, and we'll follow up with a quote — usually the same business day.
Do you bring your own supplies and equipment?
Yes — our teams arrive with the cleaning products and equipment needed for the job, chosen with the surface and setting in mind.
What are your health and safety standards?
We follow set protocols for product safety, staff protection, and site rules — especially in schools, clinics, and other sensitive spaces. See our Health & Safety page for the full breakdown.
Can I book a one-time clean, or only recurring service?
Both — we do one-off deep cleans and recurring contracts (daily, weekly, or a custom schedule), whichever fits what you need.
What are your business hours?
We're open every day, 7:00 AM – 11:00 PM. Most inquiries get a reply the same business day.
How can I reach you directly?
Email info@lamarinvestment.rw, call +250 799 529 500, or use the Contact page form. You can also reach us on WhatsApp from the Contact page.